Reviews

PROVIDING YOU OUTSTANDING CUSTOMER SERVICE & TOP-NOTCH QUALITY PRODUCT IS OUR GOAL.

At THEIMPRINT.CO, we believe in good quality products only, and will only send out a product of good quality. Let our past customer's review tell you about our product and services. 

Based on 3876 reviews
93%
(3592)
6%
(225)
1%
(36)
0%
(9)
0%
(14)
Excellent service!

They were very prompt in replying to my queries and were really helpful when I had made an error with my purchase. Products were delivered on time and they look absolutely beautiful. Thank you!:)

love it

did not expect that i will love the color more than i expected!! also my 3rd purchase i think, and definitely will always come back

Sora 750ml Thermal Stainless Steel Water Bottle with Ceramic Coating

Thermal water bottle

Happy with design, quality and fast execution

repeated purchase

love it!! so i decided to purchase more for xmas gifts! worth it

Fast and fuss-free!

Ordered online and it was ready the next day. Item looks great. Would order from here again!

Farewell Gift

Bought the Saffiano AirPods PRO Case Cover and it fits well and looks awesome. Love the finishing and the gold wording on it. We were all in awe when the gift was opened and shown to the parting staff. Delivery was prompt and received on time as mentioned.

Ordered 6 sets of keychain, output was excellent and after sales-services were provided.

Sora 750ml Thermal Stainless Steel Water Bottle with Ceramic Coating

Never Received Item

Ordered in October 11th and it is October 24th and u still have no received my item. Contacted company for update or refund. I would not recommend.

Imprint review

Good quality materials and swift service

Travel Bundle Set - Passport Cover & Luggage Tag

Bought items as gifts. The order was ready really fast, I placed the order online at 8pm and 30 minutes later I was informed that my order was ready for collection even though I opted for collection the next day. Was not expecting it to be ready so fast as order was placed near closing time. I was satisfied with the results as well.

Sophistication enhanced

I am a returning customer, previously getting a passport holder and now a phone case for iPhone 17 Pro. The phone case lends an air of elegance that makes me tempted to personalise all the stuff now. The gold embossing contrasted well with the burgundy saffiano leather. I’ll come back for this when I change my phone again.

Description not clear

Really good quality and well made it’s just that description states leather and I was disappointed it’s a man made fibre.

Hiro Thermal Steel Bottle

Bottle quality is good, default print is great. Slight issue is with the add-on printing which is slightly off centre

Pouch

Great service! I ordered online with personalisation, and pick up at Wisma outlet within 4 hours!

E
Nomad Duffel Bag
Eva-Maria Steinhauser
Thank you

I like your things.... just perfect

Thank you

super schnell - bestelle immer wieder

Navy - A5 Refillable Saffiano Notebook

Lovely and unique gifts for someone that we respect and love

Each gift is practical yet unique, as it is customised with the recipient’s name.

Nice good quality bottle

Very well made and the print was good. Would recommend this as a gift for all occasions!

Great+quality+and+fast+service%21

Hi%2C+I+ordered+a+customised+passport+cover+and+luggage+tag+from+The+Imprint%2C+and+I%27m+really+happy+with+both+items.+The+quality+is+excellent%2C+and+the+designs+look+exactly+as+expected.+The+ordering+and+delivery+process+was+super+fast+%E2%80%94+I+received+my+items+much+quicker+than+I+thought%21+Plus%2C+I+got+a+great+deal%2C+which+made+the+purchase+even+better.+Highly+recommend%21

Great bday idea

I customize and bought it for a friend and she loved it thank you guys

Quality products & fast delivery

I was urgently looking for meaningful customized gift for a departure colleague and I am very pleased that I have found THEIMPRINT. I bought a gift set consisted of a Cardholder Lanyard & A5 Notebook. The products are of high quality, the personalized engraved name is sharp, clear and outstanding with matching color. As I am bringing overseas, I have asked for urgent delivery, I received the parcel in 2 days time without extra charge. Thanks seller!

Insides of Laptop Sleeve Needs Improvement

TLDR: Insides of Laptop Sleeve "leaks" hairs/fibers when finger is rubbed across due to the material used. Insides of Laptop Sleeve isn't leather, instead its some fiber/hair material. Only the outsides are leather. Wouldn't suggest buying unless insides & outsides are leather.

I purchased the Saffiano Laptop Sleeve & physically collected it from NEX's outlet on 28 Aug 2025. When I reached home, I felt that the leather was of decent quality. However, when I rubbed my finger against the insides of the Saffiano Laptop Sleeve, black-coloured "hairs"/"fibers" appeared on my fingers due to the material used. A laptop sleeve or bag is meant to protect the laptop, not introduce dust/dirt/hair/fiber to it. My advice is to seriously consider this aspect before purchasing, I regret spending $60.80 (14-inch). If the insides were leather instead of those "hairs"/"fibers", I wouldn't give such a rating. This rating is solely for the product, not for the shipping or customer service.